The module does not pair with Freedompro Home

Checks to perform when Freedompro Home cannot add a module.

Risoluzione problemi 1 min read

Most pairing errors depend on LED mode, network, smartphone permissions, or the path chosen in the app.

In short: First check the 2.4 GHz network, local network permission, VPN disabled, and flashing blue LED.

Checks for Freedompro pairing
Complete these checks before trying pairing again.

Initial checks

  • The module is powered.
  • The LED is flashing blue.
  • The smartphone is using the 2.4 GHz Wi-Fi network.
  • Freedompro Home has access to the local network.
  • The VPN is disabled.
  • The phone is close to the module.

Choose the correct path

Module status Choice in the app
New or just reset No, it's new
Already connected to another ecosystem Yes, it's already paired

If it still fails

  1. Close and reopen Freedompro Home.
  2. Restart the router and wait until the network is stable.
  3. Check the LED meaning.
  4. Remove any associations that are no longer valid when possible.
  5. Reset only if the previous checks do not solve it.

Related articles

  • Invalid QR code or failed Matter pairing
  • Checking Wi-Fi, local network, and VPN
  • How to reset a Freedompro module